Kalpana heads the organisation and is involved in designing projects and creating partnerships, both government and civil society. She also represents the organisation at many international forums. She writes regularly and has a weekly column in Hindustan Times on urban issues.

She has worked on issues of gender and urbanisation for over 20 years with several organisations including UN Women, UN Habitat and Jagori among others, has led large global projects and provided technical support on women’s safety to several cities. She is the Chairperson of Jagori and a Board member of the International Centre for the Prevention of Crime. She was part of the committee that prepared a report on Women’s Safety in Delhi for the city government.